Support & FAQs

If you have any questions related to the LAA usage or issues you may be having with the device please don’t hesitate to reach out!

Support can be reached two ways:

  • For general enquiries about ONELab or other Linaro products, you can reach us at support@linaro.org.

  • If your question is associated with an active Linaro product subscription, we recommend you file a support ticket from within the [Linaro Solutions Hub](https://hub.linaro.com/support/request/help). Note this requires the user to be logged into the Linaro Solutions Hub.

ONELab FAQs

ONELab FAQs

Category

Question

Answer

Getting Started

How do I register for a ONELab account?

Go to the ONELab Account Registration / Subscription Enablement chapter

Is my platform compatible with ONELab?

Review the ONELab Comprehensive Assessment Review in the ONELab Users Guide to better understand how to validate whethe your platform will be compatible with use in Linaro Products that use the LAA.

How do I set up the LAA?

Please visit the Getting Started section of this the LAA User’s Guide..

User Interface

How do I build the file to input into ONELab?

This can be found in the ONELab Firmware Packaging & Upload chapter.

Question

Answer

Question

Answer